Clinic Information System

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Sistem Informasi Klinik

Introducing KMS Clinic: The Comprehensive Clinic Management Software for General Practitioners.

KMS Clinic is a state-of-the-art clinic management software designed to empower General Practitioners with efficient and streamlined clinic operations. This clinical information system offers a multitude of benefits that enable healthcare professionals to focus on providing quality patient care while leaving administrative tasks to the software.

Streamlining processes and workflows, KMS Clinic optimizes scheduling with automated forms, reminders, and cancellations management. This hassle-free approach saves valuable time, allowing practitioners to prioritize patient care and spend more time with their patients. The system’s advanced automation feature ensures smooth handling of all clinic operations, resulting in increased satisfaction for both practitioners and patients.

One of the standout features of KMS Clinic is its enhanced billing procedure. By virtually eliminating errors and enhancing the accuracy of claims processing, the software significantly reduces the turnaround time for payment. This means practitioners can better manage their finances and experience improved revenue cycles.

With KMS Clinic integrated into your practice, you can achieve more streamlined processes, higher patient satisfaction, and efficient billing procedures. Embrace the future of practice management software and revolutionize your clinic’s efficiency with KMS Clinic.


Patient Administration System

Patient administration domain coordinates and optimizes the patient’s experience

Accordion Content
  • Master Patient
    Having one definitive patient record per person means that each person has one clinical record, and one accounts record.
  • Patient Profile Picture
    Clinics can leverage their security level by preventing patients for using other’s ID.
  • Important Notes
    Provide excellent services by knowing the patient.
  • Print Patient Card, Wrist Band, and Label
    Compatible with any patient card so the clinic can print the patient card member using available card printer in the clinic if any.
  • Patient ID Configuration
    The patient ID numbering can be configured as required by the clinic.
  • Export & Import
    Save time when entering or updating the data by using the provided format
  • Dispensing 
    Filling prescription from orders, including printing labels, can be done quickly and efficiently, allowing busy pharmacies to serve more patients. 
  • Allocated and Issuance Control
    Standardize the pharmacy process for better control and monitoring
  • Compound and Non-Compound Drug Prescription
    Pharmacy staff will easily notice if the prescription is compound or non-compound.
  • Master Compound
    Allow doctor to create variation of compound prescription and save it for future use.
  • Pharmacy Label
    Modify pharmacy label printout, especially for the consumption instruction.
  • Advance Filter
    Easily find the prescription based on various parameters
  • Allergy & Important Notes
    Any patient’s allergies and important notes will be shown.
  • Prescription Review
    Ensure that all pharmacy processes are conducted properly from the prescription order until the delivery to the patient.
  • Queue Number
    Manage patient queue in pharmacy unit so they wait orderly.
  • Copy Prescription
    Easily copy the prescription for future use.
  • Prescription Iteration
    Enable the pharmacy on creating and monitoring repeated prescription, especially for chronical disease
  • Void Prescription
    Capability to void allocated perception due to any changes or variation
  • Revision Prescription
    Capability to revise prescription from doctor to speed up prescription fulfilment process
  • Prescription Printout
    Print the prescription with informational details that useful for patient to review the drugs they have received.
  • Medical Record Integration
    All medications are stored in patients’ electronic medical records
  • Payments Integration
    Pharmacy staffs are able to determine the quantity of drugs to process and send the invoice to cashier for payment.
  • Integration with Price Engine
    Early price identification to avoid prescription cancellation due to the price.
  • Stock Catalogue
    A master catalogue of all the clinic’s inventory allows clinics to limit purchases to authorised products.
  • Stock Flag
    Flagging the drug stock based on certain criteria or type
  • Drug Usage Definition
    Speed up drug definition on consumption method and consumption unit.
  • Catalogue approval
    Helps the clinic medical committee to review, approve, or reject the drugs that will be used in the clinic.
  • Export & Import
    Save time when entering or updating the data by using the provided format.
  • Multiple Services 
    Register patients to many services from a single registration process.
  • Auto Registration Creation
    Streamline the registration process by automatically creating the registration when the new patient profile is created.
  • Preliminary Diagnose Recording
    Support international code for disease ICD10 and procedure ICD9CM, that will be used for other services
  • Supporting Documents
    Attach important documents of the patient for additional information.
  • Print Queue Tickets
    Printed queue tickets allow for the orderly management of clinic waiting rooms. 
  • Print Label
    Print the important information about the patient data in customable size, so the clinic can use it in patient records file.
  • Print Wrist Label
    Identify the patient of ward services by providing them with a wrist label from registration desk or admission desk.
  • Ward Transfer
    Move patients to another room easily and can be performed in nurse stations.
  • Inpatient Admissions
    Admissions into clinic, admissions into wards, transfers between wards, and discharges from the inpatient services are all supported
  • Referrals and Follow-Up Appointments
    Making post-discharge arrangements allows clinics to ensure that patients requiring follow-up care return to the clinic rather than going elsewhere. 
  • Appointments Management
    The ability to create, change and cancel patient appointments efficiently allows appointment staff to handle a large volume of patient enquiries. 
  • Waitlist Management
    If there are no available appointments, patients can be added to a waitlist rather than being turned away
  • Integrated Doctor Schedules
    Appointment times can be automatically created from doctors’ schedules
  • Stock Management
    Real-time view of all stock within the organisation means more informed purchasing decisions.
  • Stock Out and Over Stock Prevention
    Threshold levels and warnings ensure that stock is always on hand, prevented staff from over-ordering stock. 
  • Warehouse
    Multiple warehouses allow clinic to manage stock by configuring all the available warehouses. 
  • Approval Processes
    More control on inventory by applying authorisation for any changes on inventory min/max level and purchasing.
  • Expiration Management
    Support for “first expired, first out” (FEFO) enable clinic to avoid wastage of discarding expired stock.
  • Batch Number Tracking
    This feature optimize the application of expiration management by utilizing batch number provided by drugs manufacturer.
  • Integrated with Other Module
    Integration with other modules means that stock is automatically updated without manual entry.

Improve operational efficiency and improve patient satisfaction with our on-line registration facility.

  • Flexibility and Ease of Scheduling
    Patients can choose their preferred schedule, service, and doctor. The registration can also be done from anywhere, using any kinds of gadgets
  • Reduced Waiting Time
    The registration is done completely online, reducing the waiting times, and avoiding crowds in the registration area.
  • Easy-to-use Interface
    Existing patients only need to put in their MR number, while new patients only need to enter mandatory data to create registration.
  • Appointment Checking
    The patients can check the previously made appointments, keeping them from missing the schedules.
  • Operational Efficiency
    With reduced manual process, administrative staff can focus on other tasks. The need for paper forms is also reduced, lowering operational costs, and showcasing the facility’s environmental responsibility
  • Enhanced Patient Engagement

Convenient appointment scheduling and telemedicine options fosters active participation in patient care journey.

Timely reminders for appointments strengthen patient-provider relationships and retains recurring patients.

  • Optimized Operational Efficiency

Seamless integration with electronic health records (EHR) and other healthcare systems.

Automation of administrative tasks such as billing, insurance processing, and appointment reminders.

  • Personalized Care Delivery

Personalized care plans, treatment recommendations, and targeted health education initiatives are provided.

  • Improved Patient Satisfaction and Loyalty

Seamless and patient-centric experience across touchpoints of care.

Prompt resolution of patient queries and concerns, coupled with transparent communication.

  • Data-Driven Decision Making

Actionable insights into patient demographics, preferences, and outcomes empower informed decision-making process.

Trends, gaps, and areas for improvement for the healthcare organizations are identified.


The Clinical domain is the coordination hub for all clinical operations

Accordion Content
  • Examination Group & Item Configuration
    Provide the flexibility in configuring examination items based on the clinic needs.
  • Service-Specific Order and Results
    Provide diagnostic services support, all orders and results are service-specific.
  • Status Tracking
    Doctors can view the status of all their orders.
  • Normal Value Configuration
    Provide flexibility in configuring normal value for each diagnostic examination.
  • Automated Charging
    Automatic charging means that charges do not have to be added manually to patient invoices.
  • Print Diagnostic Result
    Share the information with other in a standardize format.
  • Patient Medical History
    Provide comprehensive information about past examination history that may be  required during the examination.
  • Export & Import
    Save time when entering or updating the data by using the provided format.
  • Specialty Specific History
    Each patient has a full EMR and clinicians at the clinic can easily view the information that relates to their specialty. 
  • Single Page Application
    Allowing doctors that work in all parts of the clinic to work with a consistent, familiar user interface wherever they happen to be working. 
  • Collaboration Examination between Doctors & Nurse
    The clinicians will have full report of doctors and nurse examination notes
  • Automatic Body Mass Index Calculation
    Speed up the clinical information data collection.
  • Pain Scale & Fall Risk Variation
    Provide comprehensive pain scale & fall risk variation between adult and children.
  • Standardize Examination
    Using standard SOAP across examination.
  • Nursing Documentation
    Record nursing care, examination and nursing diagnosis by nurses or other caregivers seamlessly.
  • Multiple Patient Treatment
    Doctor can easily move to other patient data without leaving current windows.
  • Prescription Orders
    Ordering medications (e-prescribing) means that patients’ medications are ready to be picked up when they visit the pharmacy.
  • CPOE Order
    Ordering pathology, radiology and other diagnostic tests electronically
  • Streamlined Admissions
    Clinicians can quickly and easily admit a patient from an outpatient clinic into the inpatient facility.
  • Follow-up and Referrals
    Referrals to other outpatient clinic and follow-up appointments can be created quickly and easily.
  • Order Tracking
    Doctors can track the status of all their orders.
  • Medical Fee
    Billing for the medical fee can be recorded and integrated with the patient billing.
  • Medical Certificate
    Sick Leave, doctor recommendation letter, medical examination can be issued electronically.
  • Supporting Document
    Other important patient medical information can be attached for additional information.
  • Discharged Summary
    Capability to discharge patient based on different discharge type, for easy reporting.
  • Visit Status
    Monitor the patient progress on receiving the service is essential.
  • Important Notes
    Provide excellent services by knowing the patient.
  • Print Examination
    Print medical resume for various purposes.
  • Electronic Medical Record
    The EMR consolidates all patient clinical information from all of KMS’ clinical modules, giving clinicians a full picture of patients’ clinical history and current health.
  • Paperless
    All clinical information is captured and stored electronically.
  • Service Specific Records
    Every clinic service and speciality can easily view their own clinical information
  • Data Quality Audits
    Complete the clinical coding (ICD-10/ICD-9CM), performed by MR Staff to achieve standard MR audit level.
  • Managing Paper Records
    With EMR, helps the MR Staff to quickly search the patient MR hardcopy.

IT Core

IT Core helps each client to configure the application, generate reports and dashboards, and maintain the application security

Accordion Content
  • Operational reports
    Ability to generate operational reports to facilitate the day-to-day processes.
  • Government and regulatory reports
    Provision of mandatory/statutory reports in compliance with government regulations.
  • Performance reports
    Ability to generate performance reports to monitor the performance of each department.
  • Non-functional reports
    Ability to generate reports that are not directly related to the operational processes, such as user security access and audit log.
  • Clinic Group and Branch Configuration
    Management of Clinic group and branches details to facilitate multi-branch institutions.
  • Reference Data Configuration
    Enabling system administrator to properly manage the system behaviour through reference data
  • Account Configuration
    Maintain a master data of staffs and users, including their credentials and authorizations.
  • Registration Configuration
    Configuration of data that are used in registration processes
  • Pharmacy Configuration
    Setting of data related to pharmacy processes, including medicine label format, prescription numbering, and compound medicines.
  • Tariff & Billing Configuration
    Ability to manage numbering of invoices and receipts, and to manage merchants data.
  • Patient ID Setting
    Enabling system administrator to define the Patient ID formats for general, unknown, and external patients.
  • Purchasing and Inventory Configuration
    Configure data related to inventory and purchasing numbering and transaction type.
  • Account and Journal Configuration
    Configure account chart, control account mapping, and journal numbering.
  • Role authorization management
    Configuration of role access for each user to define the processes they can perform in the application.
  • Audit log
    Comprehensive logs of user logins and data changes to track the application usage.
  • Data Migration Upon Implementation
    Prior to implementation, data migration can be done in a rapid fashion, through data templates and importing process. The system will run validations to ensure that the migrated file format and data are valid.
  • Easy Update of Data

    Once migrated, when the data need updating, they can be exported. Users can then modify them and import them back to the application, without having to update them individually on the screen.

  • Branch Management
    Management of the application branch after each release to ensure proper merging of the newly developed featured.
  • Library update
    Constant research to adopt more library into the application, for more advanced features.
  • Framework Update
    Periodical upgrade of the application framework for more functionalities.


The commercial domain is where administrative operations are handled

Accordion Content
  • Approvals
    To maximize the control process by setting the approval steps before processing the purchasing order.
  • Receipt Management
    Ability to manage goods received, including multiple partial deliveries.
  • Multiple Payment Types
    Patients can pay for services with any combination of cash, credit cards and insurance claims. 
  • VAT Support
    Full support for Value Added Tax (VAT) means that clinic can account for VAT with minimal effort and ensure tax compliance.
  • Patient Payment Receiving
    This brings the easiness for receiving payment from the patient for any purposes
  • Patient Refund
    Ensure that the patient can have the refund quickly.
  • Support for Full Revenue Cycle
    Down payments, invoices , payments and refunds can all be done in one place, reducing the administrative effort of revenue collection
  • Integration with Deposit
    Easily retrieve deposit information to be used for patient payment.
  • Invoice Printing
    The clinic staff and the patient can print the invoice with various format
  • Health Benefit Providers
    A reference list of health benefit providers and their plans/benefits allows clinic staff to quickly and easily answer eligibility questions from patients. 
  • Eligibility Verification
    Verifying patients’ eligibility for medical insurance rebates eliminates the risk of patients not being able to pay their invoices.
  • Claim Report to Corporate and Insurance company
    Support billing for claim report to corporate and insurance company.
  • Export & Import
    Save time when entering or updating the data by using the provided format.
  • Pricing Component
    Enable clinic to configure the tariff component to identify the compensation distribution.
  • Product and Services Catalogue
    Centralised pricing for all clinic products and services ensures accurate and consistent patient invoices.
  • Tariff Scheme
    Enable the clinic to have different tariffs based on the service class, insurance scheme, or other schemes determined by the clinic.
  • Tariff Definition
    Will help the clinic to create and update the tariff by applying a formula.
  • Tariff Definition Export Import
    Save time when entering or updating the data by using the provided format.
  • Supplier Information
    A master repository of supplier information means the organization always has the correct information for all suppliers. 
  • Data Visualization
    Clinical and hospital statistical data are visualized into graphical dashboard for easier monitoring and tracking
  • KPI monitoring

    Ability to help clinic management and directors to monitor key performance indicators that include, but not limited to:

    • Average Length of Stay
    • Bed Occupancy Ratio
    • Bed Turn Over
    • Outpatient Visit Rate
    • Turn Over Interval
    • Barber Johnson Graph
  • Other performance indicator monitoring
    Ability to facilitate tracking and monitoring other performance indicators in the clinic

* Bed Management is available if required for Day Clinics

Require services not listed here?

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information system for hospital management