Hospital Information System

An Affordable Hospital Management System ( HMS )

Sistem Informasi Rumah Sakit

The Ksatria Hospital Management System (HMS) is designed to streamline and optimize various aspects of hospital operations, ensuring efficient management and exceptional patient care. It consists of three essential domains a Patient Administration System (PAS), a Clinical System (including an EMR), and Commercial, all around an IT Core. Together forming a powerful and cohesive platform for hospitals.


Patient Administration System

The Patient Administration System (PAS) module is the backbone of our hospital management system (HMS). It encompasses a wide range of administrative functions, enabling hospitals to enhance their operational efficiency.

Accordion Content
  • Master Patient
    Having one definitive patient record per person means that each person has one clinical record, and one accounts record.
  • Patient Profile Picture
    Hospital can leverage their security level by preventing patients for using other’s ID.
  • Important Notes
    Provide excellent services by knowing the patient.
  • Print Patient Card, Wrist Band, and Label
    Compatible with any patient card so the hospital can print the patient card member using available card printer in the hospital if any.
  • Patient ID Configuration
    The patient ID numbering can be configured as required by the hospital.
  • Export & Import
    Save time when entering or updating the data by using the provided format
  • Dispensing 
    Filling prescription from orders, including printing labels, can be done quickly and efficiently, allowing busy pharmacies to serve more patients. 
  • Allocated and Issuance Control
    Standardize the pharmacy process for better control and monitoring
  • Compound and Non-Compound Drug Prescription
    Pharmacy staff will easily notice if the prescription is compound or non-compound.
  • Master Compound
    Allow doctor to create variation of compound prescription and save it for future use.
  • Pharmacy Label
    Modify pharmacy label printout, especially for the consumption instruction.
  • BPJS /Non BPJS Prescription
    To separate the prescription between BPJS  and Non-BPJS for claim and analytical purposes.
  • Advance Filter
    Easily find the prescription based on various parameters
  • Allergy & Important Notes
    Any patient’s allergies and important notes will be shown.
  • Prescription Review
    Ensure that all pharmacy processes are conducted properly from the prescription order until the delivery to the patient.
  • Queue Number
    Manage patient queue in pharmacy unit so they wait orderly.
  • Copy Prescription
    Easily copy the prescription for future use.
  • Prescription Iteration
    Enable the pharmacy on creating and monitoring repeated prescription, especially for chronical disease
  • Void Prescription
    Capability to void allocated perception due to any changes or variation
  • Revision Prescription
    Capability to revise prescription from doctor to speed up prescription fulfilment process
  • Prescription Printout
    Print the prescription with informational details that useful for patient to review the drugs they have received.
  • Medical Record Integration
    All medications are stored in patients’ electronic medical records
  • Payments
    Pharmacy staff can take payments and issue receipts to patients that must pay for their own medications.
  • Integration with Price Engine
    Early price identification to avoid prescription cancellation due to the price.
  • Stock Catalogue
    A master catalogue of all the hospital’s inventory allows hospitals to limit purchases to authorised products.
  • Stock Flag
    Flagging the drug stock based on certain criteria or type
  • Drug Usage Definition
    Speed up drug definition on consumption method and consumption unit.
  • Catalogue approval
    Helps the hospital medical committee to review, approve, or reject the drugs that will be used in the hospital.
  • Export & Import
    Save time when entering or updating the data by using the provided format.
  • Bed and Room Catalogue
    Provides hospitals with a definitive list to manage all rooms and beds.
  • Bed Management
    Easy to register and update the hospital beds with only a few steps. Hospitals can also put pictures of the beds for better information.
  • Room Management
    Easy to register and update the hospital rooms with only a few steps. Hospitals can also put pictures of the rooms for better information.
  • Bookings
    Provides comprehensive information through a centralized booking system and tracks rooms and beds utilization.
  • Bed Availability Dashboard
    The patient can save their time getting the information about rooms and beds availability by quickly look at the dashboard.
  • Data Export Import
    Save time when entering or updating the data by using the provided format.
  • Multiple Services 
    Register patients to many services from a single registration process.
  • Auto Registration Creation
    Streamline the registration process by automatically creating the registration when the new patient profile is created.
  • BPJS Eligibility Checks
    Avoid the delay in providing services to BPJS patients by using quick eligibility check features that can be performed in the registration menu and are already integrated with the BPJS database. 
  • Preliminary Diagnose Recording
    Support international code for disease ICD10 and procedure ICD9CM, that will be used for other services
  • Supporting Documents
    Attach important documents of the patient for additional information.
  • Print Queue Tickets
    Printed queue tickets allow for the orderly management of hospital waiting rooms. 
  • Print Label
    Print the important information about the patient data in customable size, so the hospital can use it in patient records file.
  • Print Wrist Label
    Identify the patient of ward services by providing them with a wrist label from registration desk or admission desk.
  • Ward Transfer
    Move patients to another room easily and can be performed in nurse stations.
  • Inpatient Admissions
    Admissions into hospital, admissions into wards, transfers between wards, and discharges from the hospital are all supported
  • Referrals and Follow-Up Appointments
    Making post-discharge arrangements allows hospitals to ensure that patients requiring follow-up care return to the hospital rather than going elsewhere. 
  • Appointments Management
    The ability to create, change and cancel patient appointments efficiently allows appointment staff to handle a large volume of patient enquiries. 
  • Waitlist Management
    If there are no available appointments, patients can be added to a waitlist rather than being turned away
  • Integrated Doctor Schedules
    Appointment times can be automatically created from doctors’ schedules
  • Stock Management
    Real-time view of all stock within the organisation means more informed purchasing decisions.
  • Stock Out and Over Stock Prevention
    Threshold levels and warnings ensure that stock is always on hand, but staff are prevented from over-ordering stock. 
  • Warehouse
    Multiple warehouses allow hospitals to manage stock using whatever warehouse configurations make sense to the hospital. 
  • Approval Processes
    More control on inventory by applying authorisation for any changes on inventory min/max level and purchasing.
  • Expiration Management
    Support for “first expired, first out” (FEFO) means that hospitals can avoid wastage from discarding expired stock.
  • Batch Number Tracking
    This feature optimize the application of expiration management by utilizing batch number provided by drugs manufacture.
  • Integrated with Other Module
    Integration with other modules means that stock is automatically updated without manual entry.

Improve operational efficiency and improve patient satisfaction with our on-line registration facility.

  • Flexibility and Ease of Scheduling
    Patients can choose their preferred schedule, service, and doctor. The registration can also be done from anywhere, using any kinds of gadgets
  • Reduced Waiting Time
    The registration is done completely online, reducing the waiting times, and avoiding crowds in the registration area.
  • Easy-to-use Interface
    Existing patients only need to put in their MR number, while new patients only need to enter mandatory data to create registration.
  • Appointment Checking
    The patients can check the previously made appointments, keeping them from missing the schedules.
  • Operational Efficiency
    With reduced manual process, administrative staff can focus on other tasks. The need for paper forms is also reduced, lowering operational costs, and showcasing the facility’s environmental responsibility
  • Enhanced Patient Engagement

Convenient appointment scheduling and telemedicine options fosters active participation in patient care journey.

Timely reminders for appointments strengthen patient-provider relationships and retains recurring patients.

  • Optimized Operational Efficiency

Seamless integration with electronic health records (EHR) and other healthcare systems.

Automation of administrative tasks such as billing, insurance processing, and appointment reminders.

  • Personalized Care Delivery

Personalized care plans, treatment recommendations, and targeted health education initiatives are provided.

  • Improved Patient Satisfaction and Loyalty

Seamless and patient-centric experience across touchpoints of care.

Prompt resolution of patient queries and concerns, coupled with transparent communication.

  • Data-Driven Decision Making

Actionable insights into patient demographics, preferences, and outcomes empower informed decision-making process.

Trends, gaps, and areas for improvement for the healthcare organizations are identified.


The Clinical domain of Ksatria HMS  includes features such as critical care, diagnostic support, emergency, electronic medical record (EMR), outpatients, operating theatre, delivery room, inpatient. It enables seamless information exchange between healthcare providers, and ensures coordinated care, reduces errors, and enhances clinical decision-making

Accordion Content
  • Familiar Functionality
    Critical care functionality is the same as the functionality for inpatient, outpatient and Accident and Emergency
  • Support for HCU, ICU, ICCU, PICU, NICU, Burns and Stroke
    Specific features for each critical care unit.
  • Transfer
    Easy transfers between units means that patients can be moved faster
  • Discharge Summaries
    Upon discharge from a critical care unit, a discharge summary can be produced for ward doctors so that they do not have to read the detailed clinical information entered by the critical care unit.
  • Medical Fee
    Billable items can be added automatically to patient invoices
  • Examination Group & Item Configuration
    Provide the flexibility in configuring examination items based on the hospital needs.
  • Service-Specific Order and Results
    Provide diagnostic services support, all orders and results are service-specific.
  • Status Tracking
    Doctors can view the status of all their orders.
  • Normal Value Configuration
    Provide flexibility in configuring normal value for each diagnostic examination.
  • Automated Charging
    Automatic charging means that charges do not have to be added manually to patient invoices.
  • Print Diagnostic Result
    Share the information with other in a standardize format.
  • Patient Medical History
    Provide comprehensive information about past examination history that may be  required during the examination.
  • Export & Import
    Save time when entering or updating the data by using the provided format.
  • Rekam Medis Elektronik 
    Informasi klinis mengenai perawatan gawat darurat dapat dicatat dengan lengkap pada RME
  • Fast Assessment
    Assessment tools are specifically designed for emergency presentations to streamline data capture
  • Triage and Monitoring
    Triage allows Emergency Department staff to prioritise care and monitor all patients in the Department. 
  • CPOE
    All CPOE functions from the CPOE Module are available, streamlining ordering and order tracking, in a very time-sensitive environment. 
  • Streamlined Admissions
    Emergency departments can quickly and efficiently admit a patient and transfer them to other services
  • Post Emergency Care
    Follow-up care, such as creating an appointment for an outpatient clinic, can be arranged.
  • Medical Fee
    In fee-for-service presentations, invoices can be generated, and payment accepted on the spot.
  • Electronic Medical Record
    The EMR consolidates all patient clinical information from all of KMS’s clinical modules, giving clinicians a full picture of patients’ clinical history and current health.
  • Paperless
    All clinical information is captured and stored electronically.
  • Service Specific Records
    Every hospital service and speciality can easily view their own clinical information
  • Data Quality Audits
    Complete the clinical coding (ICD-10/ICD-9CM), performed by MR Staff to achieve standard MR audit level.
  • Managing Paper Records
    With EMR, helps the MR Staff to quickly search the patient MR hardcopy.
  • Specialty Specific History
    Each patient has a full EMR but clinicians in outpatient clinics can easily view the information that relates to their specialty. 
  • Single Page Application
    Allowing doctors that work in all parts of the hospital to work with a consistent, familiar user interface wherever they happen to be working. 
  • Collaboration Examination between Doctors & Nurse
    The clinicians will have full report of doctors and nurse examination notes
  • Automatic Body Mass Index Calculation
    Speed up the clinical information data collection.
  • Pain Scale & Fall Risk Variation
    Provide comprehensive pain scale & fall risk variation between adult and children.
  • Standardize Examination
    Using standard SOAP across examination.
  • Nursing Diagnostic
    To record nurse examination. To configure nursing diagnose to allow adding more nursing diagnostic (done per hospital)
  • Multiple Patient Treatment
    Doctor can easily move to other patient data without leaving current windows.
  • Prescription Orders
    Ordering medications (e-prescribing) means that patients’ medications are ready to be picked up when they visit the pharmacy.
  • CPOE Order
    Ordering pathology, radiology and other diagnostic tests electronically
  • Streamlined Admissions
    Clinicians can quickly and easily admit a patient from an outpatient clinic into the hospital
  • Follow-up and Referrals
    Referrals to other outpatient clinics and follow-up appointments can be created quickly and easily
  • Order Tracking
    Physicians can track the status of all their orders
  • Medical Fee
    In fee-for-service presentations, invoices can be generated, and payment accepted on the spot
  • Medical Certificate
    Sick Leave, Restricted Duty, Medical Attendance
  • Supporting Document
    Attach important documents of the patient for additional information.
  • Discharged Summary
    Capability to discharged patient based on different discharge type, for easy reporting.
  • Visit Status
    Monitor the patient progress on receiving the service is essential.
  • Important Notes
    Provide excellent services by knowing the patient.
  • Print Examination
    Print medical resume for various purposes.
  • Patient Flow
    The patient flow from inpatient wards, to pre-operation rooms, to operating theatres and finally recovery rooms, can all managed seamlessly.
  • Surgical Information
    Ability to record detailed surgical information
  • Pre-Operative Care
    Standardised pre-operative procedures, including assessments and checklists.
  • Intra-Operative Care
    Recording of all interventions carried out during surgery
  • Post-Operative Care
    Recording surgical outcomes, care plans and completing standardised post-operative checklists
  • Complications
    Recording surgical complications allows hospitals to monitor quality of care
  • Admissions and Bookings
    Inpatient beds and delivery rooms can be pre-booked in advance to give hospitals a more accurate picture of hospital occupancy
  • All Stages of Pregnancy
    Comprehensive care plans and checklists for all stages of pregnancy
  • Partograph
    Nurses can monitor progress of a patient’s labour to identify any deviations from clinical norms.
  • Newborn Details
    Recording detailed information on new-borns allows hospitals to produce detailed reports on births in the hospital. 
  • Obstetrics and Gynecology History
    Patients’ full history can be entered manually, and current/future pregnancies will automatically be visible in the EMR
  • Familiar Functions 
    Has similar functionality to other clinical modules.
  • Clinical Management
    Complete treatment data, including doctor and nurse records, electronic orders, observation and monitoring, to drug use will be well documented and integrated with RME.
  • Admission, Discharge, and Transfer
    Support the process of admission to inpatient care, transfer between rooms, and discharge of patients.
  • Room Transfer
    Patients can be moved to another room or bed easily
  • Referrals and Follow-up Appointments
    Making referrals or appointment for follow-up examinations after patient discharge can be done easily.

IT Core

At the heart of Ksatria Hospital Information System is the IT Core, it includes database management, security, system integration, and data analytics. It enables KMS to run in the cloud or on premise. The IT Core ensures a robust and secure infrastructure, facilitating seamless communication and data exchange across all modules of the system. It enables administrators to assign roles, access, and language to every user.

Accordion Content
  • Operational reports
    Ability to generate operational reports to facilitate the day-to-day processes.
  • Government and regulatory reports
    Provision of mandatory/statutory reports in compliance with government regulations.
  • Performance reports
    Ability to generate performance reports to monitor the performance of each department.
  • Non-functional reports
    Ability to generate reports that are not directly related to the operational processes, such as user security access and audit log.
  • Hospital Group and Branch Configuration
    Management of hospital group and branches details to facilitate multi-branch institutions.
  • Reference Data Configuration
    Enabling system administrator to properly manage the system behaviour through reference data
  • Account Configuration
    Maintain a master data of staffs and users, including their credentials and authorizations.
  • Registration Configuration
    Configuration of data that are used in registration processes
  • Pharmacy Configuration
    Setting of data related to pharmacy processes, including medicine label format, prescription numbering, and compound medicines.
  • Tariff & Billing Configuration
    Ability to manage numbering of invoices and receipts, and to manage merchants data.
  • Patient ID Setting
    Enabling system administrator to define the Patient ID formats for general, unknown, and external patients.
  • Purchasing and Inventory Configuration
    Configure data related to inventory and purchasing numbering and transaction type.
  • Account and Journal Configuration
    Configure account chart, control account mapping, and journal numbering.
  • BPJS Configuration
    Configure BPJS related settings.
  • Konfigurasi PCARE
    Configure PCARE related settings.
  • Role authorization management
    Configuration of role access for each user to define the processes they can perform in the application.
  • Audit log
    Comprehensive logs of user logins and data changes to track the application usage.
  • Data Migration Upon Implementation
    Prior to implementation, data migration can be done in a rapid fashion, through data templates and importing process. The system will run validations to ensure that the migrated file format and data are valid.
  • Easy Update of Data

    Once migrated, when the data need updating, they can be exported. Users can then modify them and import them back to the application, without having to update them individually on the screen.

  • Branch Management
    Management of the application branch after each release to ensure proper merging of the newly developed featured.,
  • Library update
    Constant research to adopt more library into the application, for more advanced features.
  • Framework Update
    Periodical upgrade of the application framework for more functionalities.
  • Seamless stream of data
    Integration with finance system to enable transfer of financial-related data into financial application (Xero)
  • Automatic Journals
    Ability to create and track journals from financial transaction (Account Payable, Account Receivable, Cash Management, Fixed Asset, and Inventory), including recurring journal and cost allocation.
  • Full consolidations
    Support for consolidations to allow Accounting Staff produce a set of consolidated accounts for all businesses/subsidiaries with minimum effort.
  • Cost allocation
    Ability to manage allocation and distribution of costs from cost centre to services and provide profit analysis in all hospital services.
  • Asset Management
    Management of fixed assets, from purchasing to acquisition, including asset adjustment/revaluation.
  • Customer management
    Ability to manage, maintain, and classify customer profiles, supported with configuration for sales information
  • Inventory management
    Intake and output of inventory items are tightly monitored, with integration to purchasing module to facilitate procurement process, integrated with supplier data.
  • Financial statement
    Data gathered from the integration will result in a financial statement to show how the hospital operated financially within a period.
The LIS integration provides reliable processing of diagnostic tests, including sample management, result entry, as well as normal test values. The process is also integrated with tariff management and patient billing.
RIS integration facilitates the examination process in radiology services, including result entry and interpretation, as well as attachment of imaging results. The process is also integrated with tariff management and patient billing.


The Commercial domain of Ksatria HIS is dedicated to financial management and revenue cycle optimization.  Hospitals can maximize revenue, reduce billing errors, and enhance financial transparency.

Accordion Content
  • Approvals
    To maximize the control process by setting the approval steps before processing the purchasing order.
  • Receipt Management
    Ability to manage goods received, including multiple partial deliveries.
  • Multiple Payment Types
    Patients can pay for services with any combination of cash, credit cards and insurance claims. 
  • INACBG integration
    To get the information about BPJS benefits limit quickly and accurate from inside KMS.
  • VAT Support
    Full support for Value Added Tax (VAT) means that hospitals can account for VAT with minimal effort and ensure tax compliance.
  • Patient Payment Receiving
    This brings the easiness for receiving payment from the patient for any purposes
  • Patient Refund
    Ensure that the patient can have the refund quickly.
  • Support for Full Revenue Cycle
    Down payments, invoices , payments and refunds can all be done in one place, reducing the administrative effort of revenue collection
  • Integration with Deposit
    Easily retrieve deposit information to be used for patient payment.
  • Invoice Printing
    The hospital staff and the patient can print the invoice with various format
  • Health Benefit Providers
    A reference list of health benefit providers and their plans/benefits allows hospital staff to quickly and easily answer eligibility questions from patients. 
  • Eligibility Verification
    Verifying patients’ eligibility for government insurance rebates eliminates the risk of patients not being able to pay their invoices.
  • BPJS Claim Tracking
    Integration with government health insurance systems eliminates manual processes for submitting and tracking BPJS claims.
  • Laporan Klaim Asuransi dan Perusahaan
    Membantu pembuatan tagihan klaim ke asuransi dan perusahaan.
  • Export & Import
    Save time when entering or updating the data by using the provided format.
  • Pricing Component
    Enable hospital to configure the tariff component to identify the compensation distribution.
  • Product and Services Catalogue
    Centralised pricing for all hospital products and services ensures accurate and consistent patient invoices.
  • Tariff Scheme
    Enable the hospital to have different tariffs based on the service class, insurance scheme, or other schemes determined by the hospitals.
  • Tariff Definition
    Will help the hospital to create and update the tariff by applying a formula.
  • Tariff Definition Export Import
    Save time when entering or updating the data by using the provided format.
  • Supplier Information
    A master repository of supplier information means the organization always has the correct information for all suppliers. 
  • Data Visualization
    Clinical and hospital statistical data are visualized into graphical dashboard for easier monitoring and tracking
  • KPI monitoring

    Ability to help hospital management and directors to monitor key performance indicators that include, but not limited to:

    • Average Length of Stay
    • Bed Occupancy Ratio
    • Bed Turn Over
    • Outpatient Visit Rate
    • Turn Over Interval
    • Barber Johnson Graph
  • Other performance indicator monitoring
    Ability to facilitate tracking and monitoring other performance indicators in the hospital

With Ksatria Hospital Management System, hospitals can achieve operational excellence, improve patient care, and optimize financial performance. Our integrated system empowers healthcare providers to make informed decisions, streamline workflows, and deliver personalized care to patients. Request a demo today to learn more about the features, benefits, and success stories of Ksatria HIS, and discover how it can transform your hospital into a modern and efficient hub of medical excellence.

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