The Importance of Electronic Medical Records (EMR) in the Indonesia’s Healthcare Sector

The healthcare sector in Indonesia is undergoing a significant transformation towards digitization, with the aim of improving the quality of healthcare services provided to its citizens. This transformation is being spearheaded by the Indonesian government, which has implemented various policies and regulations to support the transition towards Electronic Medical Records (EMR) for all citizens.

One of the key policies that have been implemented is the introduction of BPJS (Badan Penyelenggara Jaminan Sosial) in 2014. This social security organization provides healthcare and social security services to its members, with the aim of providing more comprehensive coverage to the Indonesian population. The introduction of BPJS was a significant step towards improving the accessibility and affordability of healthcare services in Indonesia.

The next step in this transformation is the implementation of the Regulation of Permenkes No. 24 year 2022, which aims to implement the sixth pillars of Health Transformation. This regulation focuses on health technology, primary service, hospital referral services, health resilience, health financing, and health human resources transformation.

The implementation of health technology transformation involves digitizing medical records through an electronic patient medical record system in all healthcare providers. This transition is expected to be completed by the end of 2023. The EMR platform is intended to enable citizens to access their medical records, requiring hospitals, clinics, and other healthcare providers to have an EMR/EHR platform in their facilities.

The benefits of EMR are numerous and significant. Digitizing medical records improves the accuracy and completeness of patient information, which can lead to better diagnosis and treatment outcomes. It also reduces the risk of errors and duplications in patient records, which can lead to better patient safety. Additionally, EHR can improve communication between healthcare providers, leading to better coordination of care and improved patient outcomes.

However, implementing EMR is not without its challenges. Financially stable hospitals, especially those that are part of hospital chains, should have no major issues in integrating their EMR with SATUSEHAT, the government’s integrated platform. However, many other hospitals in Indonesia may encounter challenges in implementing EMR and integrating it with SATUSEHAT for various reasons.

To measure hospital digitization, the Ministry of Health has released a Digital Maturity Index that assesses hospitals in terms of governance, organization, and human resources’ plan in allocating their resources to focus on networking or IT systems.

Ksatria Medical Systems (KMS) offers a solution for hospitals, clinics, and other healthcare facilities to comply with Permenkes No. 24 year 2022. Our system supports the integration of patients’ EMR with SATUSEHAT. We understand that implementing EMR can be challenging for many healthcare providers, which is why we provide a free product demo session for interested parties. Our system is designed to be user-friendly and easy to integrate with existing systems.

In conclusion, the transition towards EMR in Indonesia’s healthcare sector is a significant step towards improving the quality and accessibility of healthcare services provided to its citizens. While there may be challenges in implementing EMR, the benefits are significant and far-reaching. Ksatria Medical Systems is committed to supporting this transition and providing healthcare providers with a user-friendly and efficient EMR system that meets their needs.

To learn more about KMS, we provide a free product demo session. You can select a time that best fits your schedule here. Should you have further inquiry about the features in KMS, please contact our WhatsApp number at +62-821-4520-5712 or email us at

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