Frequently Asked Questions

Answers to the questions partners and their prospects ask most often, across Sales, Implementation and Support. Can’t find what you need? Contact your Ksatria point of contact.

Subscription only — there is no perpetual licence option. It is a monthly subscription priced per user, with no upfront licence fee, and it includes ongoing upgrades. There is no limit on the number of users. Exact pricing depends on user numbers and facility size, so a specific quote comes from your Ksatria contact.

Yes. Training and online implementation support are included in the subscription and delivered by the Ksatria team — there is no separate onboarding fee.

The platform is designed to be configurable to each facility’s operations — workflows, forms and reporting adapt to how the facility works, rather than the facility adapting to the software. Tariff schemes, pricing rules and user role/access permissions are all configuration-level, and reports can be tailored per facility. 

Subscription only — there is no perpetual licence option. It is a monthly subscription priced per user, with no upfront licence fee, and it includes ongoing upgrades. There is no limit on the number of users. Exact pricing depends on user numbers and facility size, so a specific quote comes from your Ksatria contact.

Yes. Training and online implementation support are included in the subscription and delivered by the Ksatria team — there is no separate onboarding fee.

The platform is designed to be configurable to each facility’s operations — workflows, forms and reporting adapt to how the facility works, rather than the facility adapting to the software. Tariff schemes, pricing rules and user role/access permissions are all configuration-level, and reports can be tailored per facility. 

Subscription only — there is no perpetual licence option. It is a monthly subscription priced per user, with no upfront licence fee, and it includes ongoing upgrades. There is no limit on the number of users. Exact pricing depends on user numbers and facility size, so a specific quote comes from your Ksatria contact.

Yes. Training and online implementation support are included in the subscription and delivered by the Ksatria team — there is no separate onboarding fee.

The platform is designed to be configurable to each facility’s operations — workflows, forms and reporting adapt to how the facility works, rather than the facility adapting to the software. Tariff schemes, pricing rules and user role/access permissions are all configuration-level, and reports can be tailored per facility.